Introduction
Kistp® Ebike, 450w Electric Scooter (“Kistp“, “we“, “us“, or “our“) takes your privacy seriously. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website kistp.shop (the “Site“) or when you otherwise interact with us.
Please read this Privacy Policy carefully. By visiting and using our Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect About You?
We collect information about you directly from you and automatically through your use of our Site.
Information We Collect Directly From You
The information we collect from you depends on how you use our Site and interact with us. Here are some examples:
- Account Information: We collect information about you when you register for an account. This may include your name, email address, phone number, login credentials (username and password), and other information you provide with your account.
- Order Information: We collect information about you when you place an order. This may include your name, email address, phone number, billing and shipping address, payment information, and what products you purchased.
- Communications: We collect information from you if you contact us or otherwise communicate with us. This may include via email, phone calls, online chat sessions, and through social media.
- Surveys: We may contact you to participate in surveys. If you decide to participate, you may provide us with information in response to the surveys.
- Contests/Sweepstakes: If you choose to enter a contest or sweepstakes on our Site, you may provide us with information in order to participate.
- Feedback/Reviews: If you choose to provide us with feedback or reviews about our products, we collect the information you submit.
Information We Collect Automatically
We also automatically collect information about you through your use of our Site through cookies, web beacons, and other technologies.
- Log Information: We collect server logs from your use of our Site, which may include information like access times, pages viewed, IP address, browser type, and links clicked.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, browser type, unique device identifiers, mobile network information, and browsing data.
- Location Information: With your consent, we may collect information about the precise location of your device when you use or visit our Site.
- Cookies and Similar Technologies: We use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use our Site and provide features to you. This may include pages visited, links clicked, time spent on pages, referring URL, and other data.
- Analytical Information: We use third party analytics services like Google Analytics to help analyze how visitors use the Site. These services use cookies and similar technologies to collect and analyze information about use of the Services anonymously.
How Do We Use the Information We Collect?
We use the information we collect for a variety of business purposes, including to:
- Provide, operate, and maintain our Site
- Improve our Site and enhance the user experience
- Understand and analyze how our Site is used
- Develop new products and services
- Communicate with you, provide you with updates and newsletters
- Send you technical notices, security alerts, and support/administrative messages
- Provide customer service and support
- Respond to comments and questions and provide customer support
- Interact with you on social media platforms
- Link or combine information we collect from various sources
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and illegal activity
- Conduct research and development
- Improve our products and services
- Personalize and customize your experience
- Deliver targeted advertisements
- Process and complete transactions
- Carry out contests, sweepstakes, and surveys
- Request user ratings and reviews
- Identify usage trends and determine the effectiveness of promotional campaigns
- Fulfill and manage purchases, orders, payments, and other transactions related to our Site and services
- Administer and manage the Site, perform business analyses, or for other internal purposes to improve the quality of our business, the Site, and other products and services we offer
- Protect the security and integrity of our business, the Site, and other technology assets
- Enforce our Terms of Use, this Privacy Policy, and other policies
- As described to you at the point of data collection or pursuant to your consent
When Do We Share Your Information?
We will not share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: We disclose information to third party vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
- Business Transfers: If we are acquired by or merged with another company, if any of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process: We also disclose information to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, safety, or security. This includes responding to court orders and subpoenas.
- To Protect Our Company and Others: We disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which Kistp is involved.
- Aggregate and De-Identified Information: We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Our Use of Cookies and Similar Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience. These technologies also help us analyze use of the Site and performance.
Cookies are small files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device.
Web Beacons are tiny pixel images that can be embedded in web pages, videos, and emails to collect information about your engagement with that content, such as whether you opened or forwarded the email or read the page.
Tracking Pixels (also called pixel tags) are similar to Web beacons and are used for tracking email open and click through rates to gauge campaign effectiveness.
Local Storage refers to various web storage technologies that allow websites you visit to store information locally on your device. This can include session information, user preferences, shopping cart data, etc.
Here are some examples of what we use these technologies for:
- Authentication and security
- Determining if you are logged in
- Remembering your selections as you use our Site
- Accessing your information when you switch devices
- Managing cart items, purchases, and pricing
- Enabling functionality and generating analytics
- Improving performance, customizing content, and enhancing your user experience
- Performing analytics and research to understand how you use the Site
- Serving you relevant advertising on our Site as well as on third party sites
- Social media sharing and advertising
- Identifying new visitors to our Site
You can control the use of cookies and similar technologies. Your browser or device may include settings that allow you to choose whether browser cookies are set and to delete them. For example, you may be able to configure your browser settings to:
- Accept all cookies
- Block all cookies
- Block third party cookies only
- Block cookies from specific sites
- Block cookies from third parties tracking website browsing
- Clear cookies when you close your browser
For mobile devices, you may be able to adjust your settings to limit ad tracking or opt out of mobile ad tracking entirely.
If you choose to reject cookies, please keep in mind that some features and services on our Site may not work properly because we may not recognize you. Opting out does not mean you will no longer receive ads from us, just that the ads will not be tailored based on your preferences.
Third Party Analytics and Advertising
We use third party analytics services like Google Analytics to help analyze how users interact with our Site. These services use cookies and similar technologies to collect and analyze information about use of the Services anonymously. They use cookies to track your interactions with our Site to provide analytics that assist us with improving performance. For example, we can see how many people visited a certain page and what links were clicked. This information is anonymized and cannot be used to identify you.
We also use third party advertising companies to serve ads when you visit and use the Site. These companies may use information about your interactions with our Site and other websites over time to customize ads for goods and services likely to be of greater interest to you. We do not have access to or control the cookies and tracking technologies that these third parties may use.
The privacy practices of these third party advertising and analytics services are not covered by this Privacy Policy. Links to Privacy Policies for key third party advertising, marketing, and analytics partners:
- Google AdSense Privacy Policy
- Google Analytics Privacy Policy
Note that these third parties may permit you to opt out of ad targeting. You can visit the Network Advertising Initiative opt out page here: http://optout.networkadvertising.org/. You can also visit the Digital Advertising Alliance’s opt-out page here: http://optout.aboutads.info/?c=2&lang=EN.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you the Site or services. We may continue to retain and use your information even after you deactivate your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our agreements, or fulfill your request to not delete your Personal Data. Where we retain information for Site improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Site, not to specifically analyze personal characteristics.
Your Choices and Rights
You have certain choices and rights when it comes to your personal information. These include:
Access/Update/Correct Personal Information: You can access, update, or correct inaccuracies in your personal information by logging into your account and visiting settings or by contacting us directly.
Opt-Out of Marketing Communications: You may opt-out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings menu, or by contacting us directly. Even if you opt-out, we may still contact you for transactional or informational purposes.
Disable Cookies/Tracking: You can disable cookies and tracking technologies in your browser settings but our Site may not work properly if you do so.
California Consumer Privacy Act: Under the California Consumer Privacy Act (“CCPA”), California residents have certain rights over their personal information, subject to limited exceptions. These rights include being able to know what personal information is collected, used, shared or sold. You can exercise your privacy rights by calling us or by submitting a request. Please note these rights are subject to certain requirements, limitations, and exceptions. You can learn more about your California privacy rights at https://oag.ca.gov/privacy/privacy-laws.
Data Subject Requests: In certain jurisdictions, you may have a right to request access to personal information we hold about you, or ask that we delete, restrict, rectify or port your personal information. Please submit any requests by contacting us.
Security of Your Information
We use administrative, technical, and physical security measures designed to safeguard the information we collect. This includes firewalls, encryption, access controls, and other tools.
No security measures are perfect, however, and we cannot guarantee the security of your information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Children’s Privacy
Our Services are not designed for children under the age of 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete the information as soon as possible.
International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the Site and update the notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us at the contact information below.
Kistp
Email: [email protected]
